## Emotional Intelligence Training for Managers - Perth

Emotional Intelligence Training for Managers – Perth

Overview

One of the most interesting things I have discovered in my role as a Business consultant working with the city's top performing Perth manager, is that the best leaders aren't necessarily the smartest or most experienced or technically competent. They know that leadership is ultimately about people, and people are emotional beings.

I recall speaking to Rebecca, Adam, an operations manager for a Fremantle logistics Company, who explained the moment she knew things had to change. She'd been promoted on the strength of a superb analytical ability, but by six months, her whole team was struggling. The revelation hit when she realised that she'd become so obsessed with processes that she'd completely overlooked the emotional currents fuelling her team's performance.

This course has been created for Perth managers who need to work on the soft skills of emotional intelligence that make all the difference to your people management. Competence Is Not Enough While technical competency is a prerequisite for many jobs, emotional intelligence can be what determines success, according to experts.

The truth is that most of what make up management challenges are not about systems or procedures so much as they are about human feelings and how to appropriately respond to those feelings. The more you can see the emotional dynamics at work in your Organisation, the more you can nip problems in the bud before they start and encourage the kind of environment in which people really want to bring their best work.

Curriculum Based Outcomes

By the end of this training, the participants will be able to:

Self Awareness Competencies:

Recognise personal patterns of emotion that may affect leadership efficacy

Identify stress and being overwhelmed by emotion before they result in poor decision making

Learn how your communication style impacts your team

Social Awareness Skills:

Interpret non verbal communication signals with necessary precision regarding early office dialogues

Separate the surface from the depth and the need from the want

Be aware of group dynamics and emotional climate that impact performance

Relationship Management Capabilities:

Have tough discussions, while preserving trust and respect

Interface effectively with various personality and emotional types

Establish psychological safety so employees feel comfortable giving and receiving feedback and engaging in candid discussion

Self Management Techniques:

Use stress management techniques while in high stress situations

Keep your cool working with difficult team members or in situations

Leverage emotion knowledge for better quality decision making

What You Will Learn

MODULE 1: Uncovering Your Emotional Blueprint You'll uncover your own personalised emotional patterns and how to manage your reactions during tough times. We're going to look at how how you feel actually tells your people to behave.

Module 2: Reading the Room Advanced People Skills You'll gain the ability to read between the lines , to understand what is going on beneath the surface with your staff. You will learn what it looks like when someone is faltering, disengaged or ripe for more challenge when he or she is not actually telling you that.

Module 3: The Art of Difficult Conversations Learn the tools you need to talk about performance and provide feedback which won't damage relationships or blow up the team. You will discover exact language patterns and strategies that people can use to take feedback as support instead of criticism.

Module 4: How to Build a Psychologically Safe Climate in Your Team Find out what you can do to create a workplace where people feel safe raising concerns, own up to mistakes, and sharing new ideas. This lesson is about effective techniques for lessening stress and promoting present duties.

Module 5: How To Motivate Different Styles Of People Find out how to change your leadership style to connect with diverse team members and get better results. You will learn to anticipate what motivates a variety of people and how to offer them the correct kind of support and encouragement.

MODULE 6: MANAGING YOUR OWN EMOTIONAL RESILIENCE Develop strategies to help you remain emotionally grounded when you are under stress. This includes methods of avoiding burnout and staying clear when confronted with difficult decisions or tough team dynamics.

Concluding Remarks

Emotional Intelligence is not a soft skill, it is a fundamental leadership skill that directly affects your bottom line. When emotionally intelligent managers lead, teams like their jobs more, leave less often, and perform better across the board.

This training offers a hands on, fine tuned set of tools for Perth based managers looking to be a much more effective leader. You'll walk away with a better grasp of your emotional blueprint, solid approaches for forming closer bonds with the people in your charge, and the assurance that you can navigate tricky circumstances with greater finesse and grace.

The return on your investment of raising your EQ works not only to achieve your career goals, but also to help you build a workplace where people can flourish. When you get the emotional game right in leadership, what you become in a person who doesn't manage tasks but develops people , and that's where the real magic lies in business.